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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Milnsbridge

Pharmacy Weight Loss Milnsbridge
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Milnsbridge is a GPhC-registered online pharmacy (Registration No. 9012511) based in Milnsbridge, UK. We provide clinically supervised weight loss services, including online consultations and prescription medicines, in accordance with UK pharmacy law and General Pharmaceutical Council standards.

2. Eligibility

Our services are available to individuals who:

We reserve the right to decline any order where we determine that treatment is not clinically appropriate for you. Providing false or misleading information may result in cancellation of your order and could place your health at risk.

3. Prescriptions and Clinical Assessment

All prescription medicines supplied by us require a valid prescription issued by one of our authorised prescribers following a clinical review of your submitted information.

Submitting a consultation form does not guarantee that a prescription will be issued. Our pharmacist or prescriber will review your information and may contact you for further details before making a clinical decision.

Prescriptions issued through our service are valid only for the treatment recommended and must not be shared or transferred to any other person.

4. Payment

Payment is required at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology.

Prices are displayed inclusive of VAT where applicable. We reserve the right to amend pricing at any time; however, the price confirmed at checkout will apply to your current order.

If your consultation results in a prescription not being issued, a refund will be processed for the medication cost. Consultation fees, where charged separately, are non-refundable as they cover the cost of the clinical review.

5. Delivery

Once your prescription has been approved by our pharmacist, your order will be dispatched within 1 working day. Delivery is carried out via a tracked postal or courier service.

We are not responsible for delays caused by postal services, adverse weather, or circumstances beyond our control. If your order does not arrive within the expected timeframe, please contact us promptly.

Medicines will be packaged discreetly and appropriately to maintain safety and confidentiality during transit.

6. Cancellations and Refunds

You may cancel your order before it has been dispatched by contacting us immediately. Once an order has been dispatched, we are unable to accept returns of prescription medicines for safety and legal reasons, in accordance with the Human Medicines Regulations 2012.

If you receive a damaged or incorrect item, please contact us within 48 hours of receipt and we will arrange an appropriate resolution.

7. Medical Disclaimer

The information provided on our website and through our service is for general guidance only and does not replace professional medical advice. Our service supplements, but does not substitute, your relationship with your NHS GP or regular healthcare provider.

You should inform your GP of any medicines prescribed through our service. If you experience any adverse effects or medical emergency, stop using the medication and seek immediate medical attention by calling 999 or contacting NHS 111.

8. Privacy and Data

We are committed to protecting your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us via our website or at the pharmacy address on record with the GPhC (Registration No. 9012511).